Life Coach Improves Organizational Performance

Creative Commons,

The role of the learning professional as a life coach

There are many roles for the modern learning development professional in today’s organization, one of them is as a life coach and the subject of this article. My evolved view is that coaching in organizations today should entail life coaching to help ensure the work-life balance and focus necessary to achieve high performance in organizations. In several articles, I’ve written thus far, improving performance in the organization was usually the end objective—getting to results. Hopefully, we’re all trying to do that? There are several ways to do this, e.g., continuous learning, performance improvement using the ATD HPI Model (figure 1.) that may include instructional design and the establishment of competency objectives, training delivery, talent management initiatives, learning technologies, knowledge management and change management to name just a few. Strategic alignment processes, balanced scorecards, Six Sigma, LEAN, Appreciative Inquiry, Porter’s Five Forces model and work-life balance to name a few others. One much overlooked and important way of improving performance and ensuring results in organizations is through coaching! Even Tiger Woods has a coach.



Figure 1. ATD HPI Model


Coaching as an artifact of the information age

According to the Association for Talent Development (ATD) Handbook, coaching in organizations “is an artifact of the information age in which employee brain power and engagement are key resources”. As much, coaching in organizations, of managers and executives can leverage the results of the HPI process, resources, solutions and information to help the organization improve performance, reach goals, have a competitive advantage and a sustainable future. Also, according to ATD and the International Coaching Federation, coaching as a practice is a “…professional partnership between a qualified coach and individual or team. Through the process of coaching, individuals focus on the skills and actions needed to successfully produce their personally relevant results” [Bears repeating] It’s not just about doing your job, but your job must produce results, not just KPIs. Excessively rewarding behavior that doesn’t yield results sends the wrong message and outcomes. At the high end of coaching in organizations is life coaching; designed to take both one’s personal life and business career to the next level.

Building trusting relationships key to life coaching

By developing a trusting relationship (a precursor to real action), the coach can help to add value to the organization as mentioned above to achieve the greatest results. To do this, life coaches not only need to develop key skills and behaviors themselves but should also help organizational managers and executives develop coaching competencies as well. Organizational coaching is but one of the ten competencies of the learning and development professional (CPLP). Hopefully the life coaching aspect can be added to the CPLP areas of expertise (AOEs).

One of the keys and major barriers to coaching, however, is the trust and relationship that must be present between the coach and client– if there is no trust or relationship between the two, the coaching efforts and client objectives will likely fail. Another factor is the potential for “intimidation” and implementation of flawed and misguided goals and objectives. Referring to the HPI Model, one can see even before the performance needs assessment (PNA), a BIG BLOCK FOR BUSINESS ANALYSIS; this section helps to ensure that the goals or results with which to measure performance improvement and solutions against are indeed precise, reliable and valid. As we know, one can be precise and reliable wrong! Even though this article is about coaching, it will do much good to review what the objective of the Business Analyst (BA) is in the HPI process before any coaching occurs. Three key questions and answers come to mind right away during this phase; what business are we in (i.e., what is the purpose of the business or site), who are our customers and competitors? Sounds simple, but turn to the left or right of you in a meeting and ask these three straight questions, they’ll probably yield several answers to each question. These answers, however, shouldn’t be “wooly”. If they are, it goes without saying the goals and results one may already have are also just as wooly. This won’t do well for prioritized solutions, resource allocation nor coaching. In general, life coaching really is about helping you be a better you in just about all facets of life from personal goals, finance to career aspirations and more.

What’s the 2nd best answer to your solution?

In prior times, according to a video lesson 8: Designing your Requirements Strategy, the BA in, Requirements: The Masterclass, by James Robertson and Suzanne Robertson, the BA was just a “Stenographer” who wrote down requirements and then formulated plans based on dictations—a yes man or women. The BA today, amongst other things, must “challenge” and “push back against conventional wisdom”. They must ask questions like, “Can we find a better way?”, “What else can we do?”, “What’s the 2nd best answer?” or to “Challenge the proffered solution(s)”.

There are many ways to do this and just as many ways the system will resist and try to control the outcome(s), e.g., “heavy forms,” methodologies and processes—long standing beliefs and perceptions by executives and managers as barriers, e.g., it’s always been this way, etc. The BA’s ability to communicate, gain trust and navigate these many barriers, filters and perceptions likely to impede “significant progress” will be required; the ability to abstract, see another way, think in terms of systems, be innovative or even a magician— may be required. In a few words, the ability to challenge, connect, innovate, partner and obtain results; sounds like mission impossible and a job for Ethan Hunt (Tom Cruise)?

Unlike a life coach, coaches are generally not a counselor or mentor

In a case where the pressure to change is great, the BA, besides being an analyst– might also be a coach, learning professional and have both the competency and capability to deliver the “line of sight” and results from analysis to getting online and what’s required. The coach, however, is not a counselor, mentor or babysitter –that’s someone else’s job. However, he is responsible for getting high performance out of individuals and teams that leads to the achievement of prioritized, validated goals and results. Specifically, a coach must consider ethical guidelines, establish coaching agreements, manage progress and accountability, be an active listener and develop goals and plans.

Coaching can and might well occur during counseling, but the conversation should be focused on moving the client towards his or her goals. Counseling implies the giving of advice instead of helping the client achieve their stated goals as agreed to in the coaching agreement or plan—coaching is not a place for bargaining. As to mentoring, according to ATD, this implies helping people in their career goals and development. Another point to also consider is that, not all performance issues can be solved through coaching. According to ATD, “Coaching is an appropriate solution if an employee…does not understand expectations or priorities or how to complete a task to performance standards”. Some consider the coaches job as one where “transformation learning” takes place and involves something called single, double and triple loop learning (ability to accomplish projects, changing the context of the situation, and making fundamental shifts in beliefs and values).

Conclusion, life coaches help keep the end in mind

In conclusion, the objective of life coaching, aside from possibly transformational enlightenment, success and learning– is to help create development and performance improvement opportunities that lead to clear personal and business results and goal achievement. The client must still do the work and not quit because it’s too hard. Coaches can help one push through doubt and low points, but can’t stop you from quitting. If it was easy, everybody could do it! And so, those who are not open to feedback will not benefit. It is also noted that people will only change when the pain threshold is necessary and sufficient. The focus may also well be better spent on positive appreciative learning methodologies that support recognizing growth opportunities such as enrichment, well-being, improvement and professional development. In the end, there must be a “call to action” that takes people and the organization “out of their comfort zone”. And lastly, “Coaching helps clients succeed by keeping the end in mind” (ATD), we must all step up, take ownership and deliver results!

Please follow and like us:

No Comments Yet

Leave a Reply

Donate please, I’ll put your money to great use!

Blog Testimonials!

"We’re a group of volunteers and opening a new scheme in our community. Your site offered us with valuable info to work on. You’ve done an impressive job and our entire community will be thankful to you."
Lacy Stanfield,
"Wonderful, what a web site it is! This web site provides valuable data to us, keep it up."
Wilda Crossley,
"Your style is really unique in comparison to other folks I have read stuff from. I appreciate you for posting when you’ve got the opportunity, Guess I’ll just bookmark this blog."
Geoffrey Stoller,
"I think this is among the such a lot vital information for me. And i am satisfied reading your article. However should remark on few basic issues, The website taste is wonderful, the articles is actually nice : D. Excellent process, cheers"
Aracelis SInclair,
"Hey there, You’ve done a great job. I will certainly digg it and personally suggest to my friends. I am sure they will be benefited from this website."
Sibyl Winters,
"Everything is very open with a clear description of the issues. It was really informative. Your site is very helpful. Many thanks for sharing! "
Lauri Fernadez,
"I enjoy reading a post that can make men and women think. Also, thanks for permitting me to comment!"
Felicitas Forbes,
"What’s Happening i am new to this, I stumbled upon this I have discovered It absolutely useful and it has aided me out loads. I am hoping to give a contribution & help other customers like its helped me. Good job."
Tiffiny Ogle,
"I visited various web pages except the audio quality for audio songs current at this web page is really fabulous."
Larae Longford,
"Definitely believe that which you said. Your favorite justification appeared to be on the net the easiest thing to be aware of. I say to you, I certainly get irked while people consider worries that they just don’t know about. You managed to hit the nail upon the top and defined out the whole thing without having side effect , people could take a signal. Will likely be back to get more. Thanks"
Lynwood Catani,
"Hello There. I found your weblog using msn. That is an extremely smartly written article. I’ll be sure to bookmark it and come back to read extra of your helpful info. Thank you for the post. I’ll certainly return."
"I am sure this piece of writing has touched all the internet people, its really really nice article on building up new web site."
Dance Chakaboom Fitness,
"I like the valuable info you provide to your articles. I’ll bookmark your weblog and take a look at again here regularly."
Orville O'Rourke,
"Thank you for the good writeup. It actually used to be an enjoyment account it. Look complicated to more added agreeable from you! However, how can we communicate?"
Chante Backhaus,

Subscribe to Blog via Email

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Join 6 other subscribers


Tag Cloud

.com ACARS Accident Accident Report Accident Reporting ADDIE Adult Learning AI AIS ALAM alignment Ancillary Courses AOE Artificial Intelligence Assessments Blogging Bloom Board Board of Directors BOD Buddy Press Buoys Business business outcomes CAL Captain Short Capt Mazlan Capt Short Capt Sivanandan Careers CBETA Certified Professional Change Management Circumpolar CIWLEARNING classroom Climate Change coach Coaching Collision regulations Commodore Clipper communications Competence Competency Content Development Copyright COR CPD CPLP Criminalization cultural beliefs Currents Cyber Security Deck Officer Digital Brain digital world DNA domain registrars domains registering Double loop East and West ECDIS Editorial Education eLearning El Faro Emerging Technology employability Engine room English EPIRB ESL Executive Corner Executive Director Executive Secretary Facilitator fair use Farewell fatigue Female future Gagnes General Get a domain name GloabalMET Globalmet Global Warming GlobaMET GMET GOA google seo grammar health HF Highight Highlight Honk Kong Hosting how do you buy a domain how to setup web hosting HPI Human Error Human Performance Improvement human relations ICAO ICCD ILO Iman IMO Incarcerated Inmarsat Integrity Inventor JMC Nautical Knowledge Leaders Leadership Learning Learning and Development Professional Learning Development Learning Development Professional Learning Professional life coach line of sight Living Living Blue Planet LMS logistics loss prevention LRIT MAIB Management Marine Maritime Maritime Education Maritime Engineering Maritime Enlgish Maritime Industry Maritime Labor MAS MCA men Merchant Navy MET MH 370 MLC MLO money map MOODLE Multicultural Nautical Institute Newsletter Niagara Falls OBE Officers Oil & Gas online OOW Openmeetings Apache Orals Organization OSV Outcome Based Education Outcomes passion Payment Pebble Handset People Performance Performance Improvement Pious plagiarism Polar Powwer Professional Professional Development Radio rest hours Risk Management Royal Navy Safety Safety Climate Samsung School Science Sea Seafarer Seafarers Seafaring Sea Service SeaTALK secret Secretary General seo checker seo optimization seo services Serums server Shared Hosting ship Shipping Short Short's Shorts Short Stories Simulator Simulators Single loop site Siva skills SLA Smart Phones Social Media SRI Standards STCW Stories Strategy strength Stress Subantartic Success Succession Survey teaching Team work Technology Teo TKF Toastmasters International Training Training Delivery U.S. UK Chamber United Nations VAK VAK model VHF Virtual Classroom Virtual Navigation Aids WCA webhost Web Hosting Website website designers website hosting William Hamilton work iife balance Workshops Yachts

Awesome Weather App

Kuala Lumpur
broken clouds
humidity: 74%
wind: 3m/s ENE
H 26 • L 25
Weather from OpenWeatherMap

Making your blog better! $5 Dollars please!

Spain attacks: Huge manhunt after 14 die in 12 hours of horror

CNN - 1 hour ago
Barcelona (CNN) A wide-ranging anti-terror...

Trump drives his few political friends away

CNN - 7 hours ago
(CNN) Donald Trump was never part of the...

Top Two Officers on Navy Ship in Deadly Collision Off Japan Are Relieved of Duties

New York Times - 5 hours ago
Damage to the commanding officer's stateroom...

'Art of the Deal' ghostwriter predicts Trump will resign

CNN - 14 hours ago
Washington (CNN) The ghostwriter of "The Art...

Taney statue removed from Md. state house grounds overnight

Washington Post - 4 hours ago
Workers dismantled a 145-year-old statue of...

Next week's striking New Yorker cover shows Trump traveling with the KKK

The Providence Journal - 14 hours ago
The New Yorker has gone after President Donald...

Trump embraces culture war with call to preserve Confederate statues

Washington Post - 11 hours ago
President Trump on Thursday assumed the role of...

Four systems out there and hurricane season hasn't even hit its peak yet

Bradenton Herald - 2 hours ago
This week, the Atlantic got busy with Tropical...

What Happens to Solar Power in an Eclipse? We'll Find Out Monday

New York Times - 3 hours ago
Unlike most eclipse-watchers in the United...

OkCupid kicks out white supremacist Chris Cantwell: 'There is no room for hate'

Washington Post - 15 hours ago
After a Vice documentary about last weekend's...

News via Google. See more news like this

Ultimate Social Media

Get new posts by email: